Title: What to do if you are scratched when renting a car? Analysis of popular topics on the entire network in the past 10 days
Recently, discussions about car rental scratches have become more popular on social media, and many netizens have shared their own experiences and solutions. This article will combine popular topics and hot content on the Internet for the past 10 days to provide you with a structured data guide to help you deal with car rental scratches.
1. High incidence of car-rental scratches
According to netizens’ feedback and media reports, the following scenarios are the high incidence of car-rental scratches:
| Scene | Percentage | Typical cases |
|---|---|---|
| Reversing parking lot | 35% | Netizen "Xiao Zhang" hit a pillar while reversing in the mall |
| Car meeting on narrow road | 28% | Blogger "Driving in Self-Driving Lao Li" ran into a car while meeting on a mountain road |
| Street parking | twenty two% | Douyin user "Car Friend Xiao Wang" scratched the door by an electric car |
| other | 15% | Including accidental scratches in gas stations, car wash shops, etc. |
2. Process after a car trap
Based on the suggestions of experts on various platforms and the experience of netizens, we have compiled the following standard processing procedures:
| step | Specific operations | Things to note |
|---|---|---|
| first step | Stop and check now | Do not drive away from the scene and keep the accident in its original state |
| Step 2 | Take photos and get evidence | Shooting panoramic views, local close-ups and surrounding environments |
| Step 3 | Contact the car rental company | Explain the situation and follow the customer service instructions |
| Step 4 | Call the police for filing | A traffic police must issue a responsibility certification letter for major accidents |
| Step 5 | Handle claims | Perform according to insurance terms and lease contract |
3. Comparison of claims policies for popular car rental platforms
We have compiled the policies of several car rental platforms that netizens have discussed the most recently:
| platform | Basic insurance | Deductible service | Netizen comments |
|---|---|---|---|
| Car Rental in China | Includes basic insurance | 50 yuan/day | Fast processing speed, but high cost |
| Yihi Car Rental | Includes basic insurance | 40 yuan/day | There are many service outlets, and the claims are slow |
| Ctrip car rental | Requires additional purchase | 30 yuan/day | Affordable price, but limited coverage |
| Didi Car Rental | Includes basic insurance | 60 yuan/day | New users offer a lot, but unstable service |
4. Anti-scratch skills that netizens have discussed
According to popular content on platforms such as Douyin and Xiaohongshu, the following anti-scratch techniques have received high praise:
1.360 degree surround view inspection:When picking up the car, take a video around the car and record the original car condition.
2.Use mobile phone assistance:Download the reverse image APP to make up for the shortcomings of some car rentals without reverse radar.
3.Choose the right insurance:Newbie recommends purchasing a deductible service, and veteran drivers can evaluate the risks before choosing.
4.Maintain a safe distance:When driving on a narrow road, it is better to park and give way than to pass by it.
5.Park carefully at night:Try to choose a parking lot with sufficient light to avoid scratches caused by poor vision.
5. Legal experts remind
Recently, many legal bloggers have reminded car rental users to pay attention to the following legal points on short video platforms:
1. The "car damage clause" in the car rental contract may be invalid, and the Consumer Rights Protection Law takes priority.
2. Be cautious when slight scratches and private settlements, and it is best to deal with them through formal channels.
3. If the staff fails to point out the problem on the spot when returning the vehicle, the subsequent claim may not be supported.
4. When using credit card pre-authorization to pay deposits, pay attention to the freezing amount and thawing time.
5. If an accident occurs when returning a car in another place, the handling process will be more complicated. It is recommended to understand the policy in advance.
Conclusion:
Car rental is convenient, but the scratch problem does plague many consumers. Through the structured data and analysis of this article, I hope it can help you better prevent and deal with car rental scratch accidents. Remember, staying calm, following the process, and retaining evidence is key. I wish you a safe trip!
check the details
check the details
en
